Terms and conditions
Customs and import taxes
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.
I do not accept returns and exchanges of earrings, for hygienic reasons. On the other hand, there is no problem for the other jewels. Contact me before making a return, up to 14 days after delivery.
But do not hesitate to contact me if there is a problem with your order. The following items cannot be returned or exchanged. Due to the nature of these items, unless they arrive damaged or faulty or cause allergies, I cannot accept returns for
Custom or personalized orders
Return shipping costs are the responsibility of the buyer. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.
All my jewelry is guaranteed allergy-free. If you experience allergic reactions while wearing one of my creations, you can return it to me, at your expense, within 15 days of receiving your order for a refund. Contact me before making any returns!